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Dashboard Transactions

Transaction homepage

To access the events page click "Transactions" on the admin sidebar. A table of all the events on the site is displayed.

Exporting Transactions​

Export a CSV of transaction data between two specific dates using the form above the transcation table.

The CSV provides further details on each transaction in a format easy to use and import to other applications.

Creating a new Transaction​

It isnt possible to manually add transactions as they are records of payments made through the website.

New transactions are created when

  • A new entry order is created when they transfer off the awards website to the payment page
  • A new ticket order moves to the payment stage
  • An invoice is manually created on the backend

View/Edit a Transaction​

View a transaction​

Transaction homepage

Click on the "View" link next to the Transaction entry on the main table. This takes you to the view screen. This provides further details about the transaction including

  • Event Info
  • Transaction Info (Amount, main contact details etc)
  • Card Transaction Info (Raw data returned from the payment processor - this is good for verifying amounts charged to card are correct.)\
  • Entry/Ticket Order Info
  • Address Info (The billing address entered during the user purchase)

Edit a transaction​

Transaction homepage

Click the "Edit Transaaction" button to open a form in a new window to change basic details about the transaction including the amount.

NOTE: This is not recommended for transactions initiated by a customer especially changing the amount. All changes to a transaction are logged. You will need to check the order linked to the transaction to make sure other amounts including tax are correct.